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There are various international, European and national texts currently applicable to the protection of personal data. The main ones are as follows: <\/p>\n
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TEEPTRAK undertakes to comply with the obligations incumbent upon it by virtue of the aforementioned regulations and, in particular, the General Data Protection Regulation (RGPD).<\/p>\n
We strongly encourage all our customers to pay particular attention to these compliance aspects. Other more specific regulations may also exist, particularly for certain specific categories of personal data. It is the customer\u2019s responsibility to identify the regulations applicable to their activities in order to comply with them. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Fran\u00e7ois Coulloudon is TeepTrak’s DPO.<\/p>\n
The DPO has the necessary resources to carry out his role. He or she advises the company’s operational staff and managers, in compliance with the obligations and best practices that TeepTrak must implement in terms of personal data protection. <\/p>\n
In practice, it regularly educates and trains the Group’s employees and responds to their requests regarding the protection and processing of personal data. It is also the point of contact for all customers and users seeking appropriate guarantees regarding the measures implemented to ensure their compliance with regulations, including the RGPD. <\/p>\n
The address to be used to contact him in connection with personal data is: <\/span>gdpr@teeptrak.com<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/p>\n <\/p>\n<\/div>\n<\/div>\n The General Data Protection Regulation (GDPR) is the legal framework for the processing of personal data in Europe from 25 May 2018. Unlike Directive 95\/46\/EC, which previously governed such processing, the GDPR is directly applicable in the EU and does not require national transposition. As such, it will promote the harmonisation of legal systems for the protection of personal data in Europe. Better still, the RGPD has a principle of extraterritoriality which, in certain circumstances, allows its scope of application to be extended beyond European borders. <\/span> <\/p>\n <\/p>\n<\/div>\n<\/div>\n It’s not always easy to understand the real and precise implications of a European regulation, especially when it contains 99 articles, 173 recitals and numerous guidelines to clarify its interpretation. However, it is essential if you are to avoid any risks arising from an overly broad or imprecise interpretation of the regulatory obligations incumbent on your organisation. It is therefore essential to have a clear understanding of the terms defined below: <\/span><\/p>\n <\/span><\/p>\n<\/div>\n<\/div>\n <\/p>\n <\/p>\n<\/div>\n<\/div>\n It is certainly in this capacity that your expectations of TeepTrak are the most important. TeepTrak is qualified as a \u2018processor\u2019 when it processes personal data on behalf of a data controller. <\/p>\n This is typically the case when you use TeepTrak services and store personal data on a TeepTrak infrastructure. Within the limits of its technical constraints, TeepTrak will only be able to process the data stored according to your instructions, for your account. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/p>\n <\/p>\n<\/div>\n<\/div>\n As part of the use of our Internet platforms (in particular www.teeptrak.net), it is possible that personal data may be stored (names, emails used to send reports, operators of equipment monitored). It is possible at any time to contact TeepTrak’s DPO to find out about the nature of the information recorded. We undertake to support the data controller (i.e. the user company) in the proper management of personal data. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/p>\n <\/p>\n<\/div>\n<\/div>\n As a subcontractor, TeepTrak undertakes in particular to implement the following actions:<\/span><\/p>\n <\/span><\/p>\n<\/div>\n<\/div>\n <\/p>\n <\/p>\n<\/div>\n<\/div>\n The data hosted by the client within the framework of TeepTrak services remain the property of the client.<\/p>\n TeepTrak only accesses them when it is necessary within the framework of the execution of the services and within the limits of its technical constraints and never uses them except to calculate, in a completely anonymous way, the impact on the performance of its systems over time.<\/p>\n TeepTrak prohibits any resale of said data, as well as any use for personal purposes (such as datamining, profiling or direct marketing activities).<\/p>\n <\/p>\n <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/p>\n <\/p>\n<\/div>\n<\/div>\n TeepTrak is qualified as a \u2018data controller\u2019 when it determines the purposes and means of \u2018its\u2019 personal data processing.<\/p>\n This is typically the case when TeepTrak collects data for the purposes of invoicing, managing collections, improving the quality of services and performance, commercial canvassing, commercial management, etc. But also when TeepTrak processes the personal data of its own employees. But also when TeepTrak processes the personal data of its own employees. <\/p>\n In this hypothesis, \u2018your\u2019 data, those that you store on TeepTrak infrastructures (such as teeptrak.net), are not concerned. On the other hand, certain information concerning you or your employees (identity and coordinates of the TeepTrak contact in the context of a request for technical assistance, for example) may be. This is why Teeptrak would like to give you an understanding of the guarantees implemented to ensure the protection of this personal data. <\/p>\n <\/span><\/p>\n<\/div>\n<\/div>\n <\/p>\n <\/p>\n<\/div>\n<\/div>\n As part of its services, TeepTrak implements a set of techniques and procedures to guarantee data security.<\/span> <\/span><\/p>\n<\/div>\n<\/div>\n Our European infrastructure is built exclusively on Telehouse dedicated servers. We know the physical location of the data our customers entrust to us. For more information: https: \/\/www.telehouse.fr\/politique-de-confidentialite.<\/a> <\/p>\nThe RGPD<\/h3>\n
If you are an organisation that processes personal data, there is a good chance that you are subject to the provisions of the RGPD. In this respect, you are subject to obligations with which you must comply. The same applies to TeepTrak which, depending on its situation, will have distinct obligations: in its capacity as processor or data controller. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\nDefinitions<\/h3>\n
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TeepTrak as subcontractor<\/h3>\n
User data on our infrastructures<\/h3>\n
TeepTrak’s commitments as a subcontractor<\/h3>\n
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FAQ : Who owns the personal data used and stored by the customer as part of the services?<\/h3>\n
TeepTrak as data controller<\/h3>\n
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Data security<\/h3>\n
Here is some information concerning certain elements that have been put in place:<\/span><\/p>\n\n